If you have any questions or inquiries, feel free to reach out to us through our Contact Us page or by email at:
📧 trendyeing.official@gmail.com
We're always here to help and make your shopping experience as smooth as possible 💬
At TrenDyeing, we believe products aren’t just add-ons they’re statements. Every item we bring to you, from everyday essentials to unique trend-driven finds, is chosen to help you express your lifestyle and personality.
Whether you’re keeping it simple or looking to stand out, our collections are designed to match your vibe, mood, and moment. 🌍✨
✅ Your Right to Exchange or Return
We offer a 14-day return or exchange guarantee on all our products, starting from the day you receive your order. This means:
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The product must be in its original condition, unused, and with all tags and packaging intact.
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You can request a return or exchange for any reason by contacting us through: The Contact Us page
🛠️ If the Item is Defective or Damaged
If you receive a product with a manufacturing defect or damage, we sincerely apologize 💔
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You are entitled to a full refund with no extra shipping costs.
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Please contact us as soon as possible so we can resolve the issue quickly.
🔁 Want to Exchange for Another Size or Style?
We totally get it – preferences change!
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If you want to exchange an item for a different size, color, or model, we’ll be happy to assist you.
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However, in such cases, the customer will be responsible for the shipping cost, which depends on your location.
💸 Returning a Product for Personal Reasons
Changed your mind? No worries!
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You can request a return even if there’s no issue with the product.
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In this case:
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The customer will cover the return shipping fees (cost depends on location).
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Once we receive and inspect the item to confirm it’s in its original condition, we’ll issue a refund.
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Refunds are processed through any digital wallet of your choice (e.g., Vodafone Cash, Etisalat Cash, etc.)
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⏳ Processing Time
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After receiving your return request, we’ll guide you through the process.
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Once the product arrives back to us:
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We inspect it within 2–4 business days
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Refunds or replacements are issued within 3–7 business days
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📣 How to Request a Return or Exchange?
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Go to our Contact Us page or click on the return form link.
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Provide your order number, product name, and reason.
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We’ll respond quickly to guide you through the next steps.
🧾 Refund Methods
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Refunds for valid returns will be processed to your preferred e-wallet or method of payment.
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We do not offer cash refunds, but we ensure a fast, smooth transfer once the returned product is received and approved.
